Information for end customers
Are you an end customer with questions about a voucher or reward? We are here to help. Please check the FAQs below for a quick answer. If you still need assistance, use our contact form for end customers.
Online vouchers
Redeeming your voucher
Troubleshooting redemption
Redeeming without a code
Finding the voucher field
Redeeming on past orders
Sovendus newsletter
Subscribe to Sovendus newsletter
Unsubscribe from emails
Data usage for newsletter
Special offers (newspapers, magazines, samples etc.)
Cancelling orders or subscriptions
Missing delivery
Change delivery date
Change delivery address
Data usage for special offers
Missing bonus
Other
Sweepstakes and competitions
Questions about an order
If you didn't find the answer above, please use our dedicated contact form for end customers.
